FAQs

What's different about ordering spirit wear now? 

Plenty of things! In order to better serve our students and families, we have switched our spirit wear ordering to a self-managed, print-on-demand model. This allows us to offer countless designs, styles, and variants to you for no added cost, and there is no minimum production quantity for any one style. This new model also lets families purchase spirit wear at any time — no more cutoff dates to get your order in! All orders are shipped directly to you, which helps avoid unclaimed orders piling up in the band room and guarantees your order makes it directly home without getting lost in a backpack or locker.

What is your return policy?

Because each item ordered from our site is made to order, we are unable to offer returns, exchanges, or refunds. If there is an issue with something you ordered (e.g. you received the wrong item, a defective garment, or poor print quality), please contact us and we will work with our print-on-demand vendor to rectify the issue.

How will I receive my order?

Once you complete your order, our print-on-demand vendor will create your garments and ship them directly to the address you provided at checkout. You will receive tracking information as soon as your order ships. Orders are not able to be picked up at school.

Who should I contact with questions about spirit wear?

The current iteration of this site is being managed by various staff members, including Alan Barone, Kassie Pierson, and Tyler Holstrom. That said, we recommend using our Contact form to submit your questions in writing.